IT Support for Small/Medium Businesses

 

We offer 2 types of maintenance agreements for small and medium businesses.

 

Prepaid Blocks of Time per month

Under this plan, we will examine your environment and determine the number of monthly service hours required. We can then recommend a block of hours to be purchased in advance.

 

Up to 10-20% savings compared to standard time and materials rate.

 

This will ensure the fastest response time in the event of a critical system issue. After purchasing the block of hours, you will receive a monthly accounting of hours used up and a detailed accounting of the tasks performed.

 

Managed IT Services

Under this arrangement, we charge you a fixed monthly fee based on the complexity of your environment. This is the best value because it ensures that all aspects of your I.T. environment are taken care of.

We take care of the following items as preventive maintenance:

• Remote monitoring of servers and workstations
• System patch management for servers and workstations
• Workstation Tune up and Optimization
• Remote and on-site support
• Backup and disaster recovery monitoring and management
• Network security monitoring and management
• Virus, Spyware and Adware Removal
• Stand-alone Printer and Scanner Installation
• Internet and Wireless Setup
• Memory Upgrades